Contracted services

Electronic monitoring performance

Electronic Monitoring service performance of service level measures - national performance.

From July 2019 performance includes the service delivery of GPS tags. The delivery of alcohol monitoring tags are not included.

The testing of EMS March 2020 data was significantly affected by COVID-19. The access to the EMS systems to test the data due to the lockdown was not possible initially and afterwards very limited. It was agreed in April by members of the Contract Accountability Meeting (CAM) to accept EMS's provisional figures for March 2020.

Visit Electronic Monitoring Statistics for data sources and more details.


Equipment installation and subject induction - first attempt within specified timescales (EMS SL004A)

Period Equipment installation and subject induction - first attempt within specified timescales (EMS SL004A)
Oct-Dec 17 97.2%
Jan-Mar 18 98.9%
Apr-Jun 18 98.7%
Jul-Sep 18 97.2%
Oct-Dec 18 94.9%
Jan-Mar 19 98.4%
Apr-Jun 19 98.0%
Jul-Sep 19 97.1%
Oct-Dec 19 95.2%
Jan-Mar 20 97.5%
Apr-Jun 20 96.3%
Jul-Sep 20 93.3%
Oct-Dec 20 91.6%
Jan-Mar 21 95.1%
Apr-Jun 21 96.6%
Jul-Sep 21 95.6%
Oct-Dec 21 95.1%
Jan-Mar 22 97.1%

Jan-Mar 22

97.1%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Equipment installation and subject induction - further attempt(s) within specified timescales (EMS SL004B)

Period Equipment installation and subject induction - further attempt(s) within specified timescales (EMS SL004B)
Oct-Dec 17 83.1%
Jan-Mar 18 91.8%
Apr-Jun 18 88.7%
Jul-Sep 18 84.3%
Oct-Dec 18 80.6%
Jan-Mar 19 90.5%
Apr-Jun 19 91.9%
Jul-Sep 19 89.9%
Oct-Dec 19 83.9%
Jan-Mar 20 89.2%
Apr-Jun 20 88.8%
Jul-Sep 20 78.2%
Oct-Dec 20 73.6%
Jan-Mar 21 81.7%
Apr-Jun 21 86.1%
Jul-Sep 21 81.1%
Oct-Dec 21 81.5%
Jan-Mar 22 88.5%

Jan-Mar 22

88.5%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Equipment re-installation - attempt within specified timescales (EMS SL004C)

Period Equipment re-installation - attempt within specified timescales (EMS SL004C)
Oct-Dec 17 96.3%
Jan-Mar 18 98.4%
Apr-Jun 18 98.2%
Jul-Sep 18 91.4%
Oct-Dec 18 94.4%
Jan-Mar 19 97.5%
Apr-Jun 19 97.1%
Jul-Sep 19 96.2%
Oct-Dec 19 92.0%
Jan-Mar 20 97.5%
Apr-Jun 20 94.3%
Jul-Sep 20 89.1%
Oct-Dec 20 87.6%
Jan-Mar 21 91.9%
Apr-Jun 21 94.8%
Jul-Sep 21 92.6%
Oct-Dec 21 90.9%
Jan-Mar 22 93.5%

Jan-Mar 22

93.5%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Equipment removal - attempt within specified timescales (EMS SL005A)

Period Equipment removal - attempt within specified timescales (EMS SL005A)
Oct-Dec 17 99.4%
Jan-Mar 18 99.5%
Apr-Jun 18 99.1%
Jul-Sep 18 97.6%
Oct-Dec 18 95.5%
Jan-Mar 19 98.3%
Apr-Jun 19 98.7%
Jul-Sep 19 98.4%
Oct-Dec 19 97.3%
Jan-Mar 20 98.3%
Apr-Jun 20 98.7%
Jul-Sep 20 96.1%
Oct-Dec 20 88.2%
Jan-Mar 21 96.0%
Apr-Jun 21 97.0%
Jul-Sep 21 96.6%
Oct-Dec 21 95.9%
Jan-Mar 22 96.8%

Jan-Mar 22

96.8%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Equipment removal (bail cases) - attempt within specified timescales (EMS SL005B)

Period Equipment removal (bail cases) - attempt within specified timescales (EMS SL005B)
Oct-Dec 17 98.4%
Jan-Mar 18 99.0%
Apr-Jun 18 97.9%
Jul-Sep 18 95.8%
Oct-Dec 18 93.7%
Jan-Mar 19 97.4%
Apr-Jun 19 98.5%
Jul-Sep 19 97.8%
Oct-Dec 19 94.2%
Jan-Mar 20 97.0%
Apr-Jun 20 97.6%
Jul-Sep 20 92.5%
Oct-Dec 20 84.3%
Jan-Mar 21 93.9%
Apr-Jun 21 95.5%
Jul-Sep 21 94.2%
Oct-Dec 21 92.8%
Jan-Mar 22 96.1%

Jan-Mar 22

96.1%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Equipment check following tamper violation - attempt within specified timescales (EMS SL005C)

Period Equipment check following tamper violation - attempt within specified timescales (EMS SL005C)
Oct-Dec 17 86.9%
Jan-Mar 18 91.0%
Apr-Jun 18 90.7%
Jul-Sep 18 84.7%
Oct-Dec 18 84.0%
Jan-Mar 19 91.2%
Apr-Jun 19 90.3%
Jul-Sep 19 89.9%
Oct-Dec 19 85.7%
Jan-Mar 20 88.8%
Apr-Jun 20 94.0%
Jul-Sep 20 87.0%
Oct-Dec 20 85.6%
Jan-Mar 21 91.9%
Apr-Jun 21 91.7%
Jul-Sep 21 90.8%
Oct-Dec 21 90.3%
Jan-Mar 22 94.3%

Jan-Mar 22

94.3%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Request for information required to commence orders - within specified timescales (EMS SL007B)

Period Request for information required to commence orders - within specified timescales (EMS SL007B)
Oct-Dec 17 87.8%
Jan-Mar 18 85.1%
Apr-Jun 18 89.4%
Jul-Sep 18 86.1%
Oct-Dec 18 85.6%
Jan-Mar 19 88.0%
Apr-Jun 19 86.5%
Jul-Sep 19 91.0%
Oct-Dec 19 81.7%
Jan-Mar 20 90.5%
Apr-Jun 20 87.9%
Jul-Sep 20 94.8%
Oct-Dec 20 89.3%
Jan-Mar 21 91.7%
Apr-Jun 21 91.0%
Jul-Sep 21 95.5%
Oct-Dec 21 93.4%
Jan-Mar 22 91.4%

Jan-Mar 22

91.4%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.


Call to curfew location following possible violation - within specified timescales (EMS SL008)

Period Call to curfew location following possible violation - within specified timescales (EMS SL008)
Oct-Dec 17 99.2%
Jan-Mar 18 99.0%
Apr-Jun 18 97.0%
Jul-Sep 18 96.7%
Oct-Dec 18 97.5%
Jan-Mar 19 97.9%
Apr-Jun 19 97.4%
Jul-Sep 19 97.8%
Oct-Dec 19 97.6%
Jan-Mar 20 97.8%
Apr-Jun 20 99.0%
Jul-Sep 20 95.4%
Oct-Dec 20 95.8%
Jan-Mar 21 97.7%
Apr-Jun 21 98.9%
Jul-Sep 21 89.7%
Oct-Dec 21 96.6%
Jan-Mar 22 97.4%

Jan-Mar 22

97.4%

Data source

Electronic Monitoring Performance Publication

Published: 26 May 2022.