Contracted services

Electronic monitoring performance

Electronic Monitoring service performance of service level measures - national performance.

Full definitions of SL metrics can be found in the accompanying technical note.

Visit Electronic Monitoring Statistics for data sources and more details.


Equipment installation and subject induction - first attempt within specified timescales (EMS SL004A)

Period Equipment installation and subject induction - first attempt within specified timescales (EMS SL004A)
Apr 2022 97%
May 2022 97%
Jun 2022 96%
Jul 2022 96%
Aug 2022 97%
Sep 2022 95%
Oct 2022 94%
Nov 2022 91%
Dec 2022 84%
Jan 2023 92%
Feb 2023 88%
Mar 2023 87%

Mar 2023

87%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Equipment installation and subject induction - further attempt(s) within specified timescales (EMS SL004B)

Period Equipment installation and subject induction - further attempt(s) within specified timescales (EMS SL004B)
Apr 2022 90%
May 2022 86%
Jun 2022 85%
Jul 2022 85%
Aug 2022 85%
Sep 2022 80%
Oct 2022 80%
Nov 2022 75%
Dec 2022 56%
Jan 2023 70%
Feb 2023 58%
Mar 2023 60%

Mar 2023

60%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Equipment re-installation - attempt within specified timescales (EMS SL004C)

Period Equipment re-installation - attempt within specified timescales (EMS SL004C)
Apr 2022 95%
May 2022 95%
Jun 2022 94%
Jul 2022 92%
Aug 2022 92%
Sep 2022 89%
Oct 2022 90%
Nov 2022 87%
Dec 2022 88%
Jan 2023 92%
Feb 2023 91%
Mar 2023 87%

Mar 2023

87%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Equipment removal - attempt within specified timescales (EMS SL005A)

Period Equipment removal - attempt within specified timescales (EMS SL005A)
Apr 2022 97%
May 2022 97%
Jun 2022 97%
Jul 2022 95%
Aug 2022 97%
Sep 2022 96%
Oct 2022 95%
Nov 2022 95%
Dec 2022 93%
Jan 2023 95%
Feb 2023 96%
Mar 2023 94%

Mar 2023

94%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Equipment removal (bail cases) - attempt within specified timescales (EMS SL005B)

Period Equipment removal (bail cases) - attempt within specified timescales (EMS SL005B)
Apr 2022 97%
May 2022 97%
Jun 2022 96%
Jul 2022 94%
Aug 2022 98%
Sep 2022 97%
Oct 2022 94%
Nov 2022 95%
Dec 2022 91%
Jan 2023 95%
Feb 2023 93%
Mar 2023 94%

Mar 2023

94%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Equipment check following tamper violation - attempt within specified timescales (EMS SL005C)

Period Equipment check following tamper violation - attempt within specified timescales (EMS SL005C)
Apr 2022 97%
May 2022 97%
Jun 2022 97%
Jul 2022 93%
Aug 2022 93%
Sep 2022 92%
Oct 2022 90%
Nov 2022 87%
Dec 2022 85%
Jan 2023 89%
Feb 2023 92%
Mar 2023 85%

Mar 2023

85%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Request for information required to commence orders - within specified timescales (EMS SL007B)

SLA 7b was discontinued from March 2023.

Period Request for information required to commence orders - within specified timescales (EMS SL007B)
Apr 2022 85%
May 2022 71%
Jun 2022 76%
Jul 2022 76%
Aug 2022 65%
Sep 2022 60%
Oct 2022 74%
Nov 2022 68%
Dec 2022 64%
Jan 2023 79%
Feb 2023 58%

Feb 2023

58%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.


Call to curfew location following possible violation - within specified timescales (EMS SL008)

Period Call to curfew location following possible violation - within specified timescales (EMS SL008)
Apr 2022 98%
May 2022 95%
Jun 2022 98%
Jul 2022 96%
Aug 2022 99%
Sep 2022 99%
Oct 2022 99%
Nov 2022 99%
Dec 2022 99%
Jan 2023 99%
Feb 2023 99%
Mar 2023 97%

Mar 2023

97%

Data source

The data source for this measure and more detailed information can be found in the Electronic Monitoring Statistics Annual Publication publication.

Publication date

Published: 20 July 2023.