Since the introduction of the Offender Rehabilitation Act (ORA) as part of Transforming Rehabilitation, the National Probation Service (NPS) and Community Rehabilitation Companies (CRCs) have been monitored against performance frameworks to make sure their delivery of services is timely, consistent and of high quality.
Visit prisons and probation statistics for data sources and more details.
The percentage of pre-sentence reports completed by the National Probation Service within the timescales set by the court (including remands in custody).
The proportion of cases in the relevant month where the NPS has allocated an offender by the end of the second full business day following the date of sentence.
|Year||Allocation timeliness - all disposals (NPS SL002)|
Jan-Mar 19 97%
The percentage of retained rersons (under a community order or suspended sentence order) in the relevant month who have a face to face appointment with the NPS arranged (which shall be physical or by video conference) to take place no later than 5 business days after allocation to the NPS.
The percentage of retained persons in the relevant month who have a face to face appointment with the NPS arranged (which shall be physical or by video conference) to take place no later than 1 business day after release (including immediate release from court following a period of remand).
|Year||Initial contact - release from custody on licence (NPS SL004R)|
The percentage of retained persons under community orders or suspended sentence orders for whom in the relevant month the NPS has completed a plan for within 10/15 business days after the date the retained person attends their first appointment with the NPS.
|Year||Completing the plan - CO & SSO (NPS SL005R)|
Jan-Mar 19 98%
The percentage of retained persons released from custody on licence for whom in the relevant month the NPS has completed a plan for within 10/15 business days after the date the retained person attends their first appointment with the NPS.
|Year||Completing the plan - release from custody (NPS SL006R)|
The percentage of UPW requirements of retained persons transferred to CRCs within 5 business day safter allocation to the NPS.
|Year||Allocation of unpaid work requirements (NPS SL007)|
Jan-Mar 19 98%
Sex offender treatment programme completions (NPS SL009)
The measure on Sex Offender Treatment Programme (SOTP) Completions was withdrawn for 2018/19. A replacement measure will be reported for 2019/20.
|Year||Sex offender treatment programme completions (NPS SL009)|
Oct-Dec 18 -
This Service Level monitors the NPS response to risk escalation. A proportion of risk escalations are managed outside the case management system, and the results of these are not available to report on. The coverage relative to the total number of actual risk escalations across the country is variable. Best practice is that where coverage of a measure falls below 60% it will not be published; however, it is not possible to calculate the number of unrecorded risk escalations based on available data, so actual coverage is not known. Due to the issues with data coverage, it is not possible to report actual performance, but in the interests of transparency and the importance placed on this service, the rate of timely response to risk escalation where data are known has been included here.
The percentage of standard and fixed-term recall referrals made within 24 hours of the NPS becoming aware of the alleged breach occurring.
The percentage of alleged breaches of a community order, suspended sentence order, post sentence supervision period or supervision default order by a retained person presented to court by the NPS within 10 business days of the NPS becoming aware of the alleged breach occurring.
The proportion of breach referral requests that are presented to court by the National Probation Service within 2 business days of receiving an acceptable referral request from a Community Rehabilitation Company.
To ensure the National Probation Service fulfils its responsibility by:
- Creating required records on ViSOR
- Attendance at quarterly SMB meetings
- Attendance at each level 2 and level 3 MAPPA meeting
Percentage of completions of community orders and suspended sentence orders by retained persons in a month which were positive.
|Year||Completion of community orders and suspended sentence orders (NPS SL018)|
Percentage of completions of licences and, where applicable, post sentence supervision periods, by retained persons in a month which were positive.
|Year||Completion of Licences and Post Sentence Supervision (NPS SL019)|
The percentage of indeterminate and determinate parole assessment reports (PAROM1s) that are sent within the timescale specified by the Offender Management and Public Protection Group.
The percentage of recall part B (risk management plan) documents which are supplied to the OMPPG within 10 business days of a retained person's return to custody, and for allocated persons those reports considered for endorsement within two business days of transfer to the NPS for endorsement. To inform about the level of risk and to enable a timely decision about release or ongoing detention to be made.
|Year||Recall review timeliness - retained persons (NPS SL024a)|
Response to recall review (part B) - allocated persons (NPS SL024b)
An identified issue with the methodology for SL024b has resulted in this data being withdrawn from publication.
|Year||Response to recall review (part B) - allocated persons (NPS SL024b)|
Jan-Mar 19 95%
Percentage of victims surveyed who are satisfied or very satisfied with service they received.